Enterprise Features¶
The Enterprise tier unlocks the full neuro-symbolic and federation capabilities of Archivus. Designed for organizations with 100+ users, complex compliance requirements, or specialized deployment needs.
What Makes Enterprise Different?¶
Enterprise Only
You get everything in Team tier PLUS:
- Knowledge Graph & Federation - Full neuro-symbolic AI with cross-organization intelligence sharing
- Unlimited AI Processing - No credit limits, predictable budgeting
- Unlimited Users - Scale to thousands of team members
- Unlimited Storage - No storage caps or per-GB pricing
- BYOB Storage - Bring Your Own Bucket for complete data sovereignty
- BYOB AI - Use your own Claude/OpenAI API keys
- Custom Data Residency - Deploy in specific regions or on-premises
- Advanced Security - IP allowlisting, BAA for HIPAA, SOC 2 compliance
- White-Glove Support - Dedicated account manager, 24/7 phone support, 4-hour SLA
- Custom Integrations - Build on our API with engineering assistance
- SLA Guarantees - 99.95% uptime commitment with credits for downtime
Unlimited AI Processing¶
No More Credit Math¶
The Problem with Credit Limits:
- Unpredictable monthly costs
- Workflow interruptions when credits exhausted
- Difficult budgeting for growing teams
- Underutilization due to credit conservation
Enterprise Solution:
- Truly Unlimited: Process 10, 100, or 10,000 documents - same price
- Predictable Budgeting: Fixed annual contract, no overage surprises
- No Throttling: Never hit usage caps during critical workflows
- Full Feature Access: Use expensive operations freely
Example Savings:
Monthly Usage:
- 5,000 document uploads with AI classification
- 2,000 full summaries
- 1,500 document chat sessions (avg 10 messages each)
- 500 multi-document comparisons
- 200 professional reports generated
- 10,000 agent evaluations (automated)
Standard Team Tier Cost: ~$8,000 CAD/month in credits
Enterprise Tier: Included in fixed fee
Annual Savings: $50,000+
Knowledge Graph & Verifiable Intelligence¶
Enterprise Exclusive
Full Neuro-Symbolic AI¶
Knowledge Graph (Full Access):
- Quadruple model - Every fact includes temporal, geographic, and provenance context
- Claim networks - Factual statements with supports/contradicts edges
- Contradiction surfacing - Automatic detection when sources disagree
- Entity enrichment - External data from Wikidata/Wikipedia (86.7% enrichment rate)
- Graph traversal - SQL functions for depth-limited exploration
CGR3 Intelligence Pipeline:
- Retrieve - Find relevant claims from the Knowledge Graph
- Rank - Source merging with corroboration bonuses
- Reason - AI generates responses grounded in verified facts
- Contradiction context - VERIFIED, CONFLICTING, UNCERTAIN status
Federation¶
Enterprise Exclusive
Share Intelligence, Not Data:
Federated organizations share verified facts with provenance while keeping raw documents on their own infrastructure.
Federation Capabilities:
- Pillar Agents - Rules, DAG, and Research agents operate across organizational boundaries
- Inter-Agent Protocol (IAP) - Secure message routing between federated agents
- Trust chains - Cryptographic attestation of fact provenance
- Scoped access - Fine-grained permissions on shared intelligence
- Full audit trail - Complete log of all cross-organization exchanges
Use Cases:
- M&A due diligence (law firm + accounting firm)
- Supply chain intelligence (manufacturers + distributors)
- Industry consortiums (regulatory compliance sharing)
Enterprise Deployment¶
White-Label Options¶
Enterprise
Custom Branding:
- Your logo and brand colors
- Custom domain (docs.yourcompany.com)
- Branded email templates
- White-labeled AI provider attribution
- Custom onboarding flows
Deployment Models¶
Enterprise
SaaS (Shared):
- Multi-tenant architecture
- Fastest deployment
- Automatic updates
- Lowest TCO
SaaS (Dedicated):
- Dedicated infrastructure
- Regional deployment options
- Enhanced performance
- Additional isolation
On-Premises:
- Deploy in your datacenter
- Full air-gap capability
- Maximum data sovereignty
- Custom compliance requirements
Storage Options¶
Enterprise
BYOB (Bring Your Own Bucket):
- Store documents in your own S3 infrastructure
- AWS, MinIO, Wasabi, Cloudflare R2, etc.
- Complete data sovereignty
- Use existing cloud commitments
- Integration with your security tools
BYOB AI (Bring Your Own AI):
- Use your own Anthropic/OpenAI API keys
- Control AI provider selection
- Leverage existing enterprise agreements
- Custom model endpoints (Ollama, Azure, etc.)
Compliance & Security¶
Enterprise
Industry Compliance¶
HIPAA (Healthcare):
- Business Associate Agreement (BAA)
- PHI handling procedures
- Breach notification protocols
- Technical, administrative, and physical safeguards
SOC 2 Type II:
- Security, availability, confidentiality
- Annual audit reports
- Continuous monitoring dashboard
- Quarterly compliance reviews
GDPR (EU):
- Data residency in EU regions
- Right to be forgotten
- Data portability
- Processing records
Advanced Security¶
IP Allowlisting:
- Restrict access to approved networks
- Office and VPN-only access
- Geo-restrictions by country
- Complete blocked access audit trail
Advanced Encryption:
- Encryption at rest (AES-256)
- Encryption in transit (TLS 1.3)
- Customer-managed keys (BYOB)
- End-to-end encryption options
Single Sign-On (SSO):
- SAML 2.0 (Azure AD, Okta, OneLogin)
- OAuth 2.0 (Google Workspace, Microsoft 365)
- LDAP/Active Directory
- Automatic provisioning
Enterprise Support¶
Dedicated Account Management¶
Your Enterprise Success Team:
- Account Manager - Business relationship, quarterly reviews
- Technical Account Manager (TAM) - Architecture, optimization
- Customer Success Manager (CSM) - Adoption, ROI tracking
Meeting Cadence:
- Weekly during implementation
- Bi-weekly for first 6 months
- Monthly in steady state
- Ad-hoc as needed
24/7 Priority Support¶
Support SLAs:
| Severity | Response Time | Resolution Target |
|---|---|---|
| Critical | 15 minutes | 4 hours |
| High | 1 hour | 8 hours |
| Medium | 4 hours | 24 hours |
| Low | 8 hours | 48 hours |
Support Channels:
- Phone (24/7 dedicated hotline)
- Email (enterprise-support@ubiship.com)
- Slack (dedicated channel)
- Video (screen-share support)
- On-site (for critical issues)
White-Glove Onboarding¶
8-12 Week Implementation Program:
Week 1-2: Discovery & Planning
- Kickoff with stakeholders
- Requirements gathering
- Data migration assessment
- Success metrics definition
Week 3-4: Environment Setup
- Tenant provisioning
- User directory integration (SSO)
- Data residency configuration
- Custom branding setup
Week 5-6: Data Migration
- Pilot migration (100 docs)
- Validation and quality check
- Bulk migration execution
- Verification and reconciliation
Week 7-8: Training & Rollout
- Admin training (2 days)
- End-user training (1 day)
- Power user certification
- Go-live support
Week 9-12: Optimization
- Usage monitoring
- Agent tuning
- Workflow refinement
- Expansion planning
Service Level Agreement¶
99.95% Uptime Guarantee¶
Allowed Downtime: 21.9 minutes/month, 4.38 hours/year
SLA Credits:
| Uptime | Service Credit |
|---|---|
| 99.95% - 99.0% | 10% monthly fee |
| 99.0% - 95.0% | 25% monthly fee |
| < 95.0% | 50% monthly fee |
Performance Guarantees¶
Response Time Targets (P95):
- API calls: < 200ms
- Document processing: < 60 seconds
- Semantic search: < 800ms
- Text search: < 100ms
Pricing & Volume Discounts¶
Enterprise Pricing Model¶
Base Factors:
- User count (per-user pricing after 100 users)
- Storage (unlimited included, fair use)
- AI usage (unlimited included)
- Support level (standard 24/7 vs. premium)
- Contract length (1-year vs. multi-year)
Typical Pricing (Illustrative):
Base: $10,000 CAD/month
- 100 users included
- Unlimited AI processing
- Unlimited storage (fair use)
- 24/7 support
Additional Users:
- $50/month per user (101-500)
- $40/month per user (501-1000)
- $30/month per user (1000+)
Add-Ons:
- Custom data residency: +20%
- BAA for HIPAA: +15%
- On-premises deployment: Custom quote
Discounts:
- 10% for 2-year contract
- 20% for 3-year contract
- 5-10% for 500+ users
Annual Prepay: 15% discount vs. monthly billing
Migration Assistance¶
What We Migrate:
- Documents from SharePoint, Box, Dropbox, Google Drive, network drives
- Metadata (tags, custom fields, timestamps)
- Folder structures and permissions
- User accounts and groups
- Audit history (where feasible)
Migration SLA:
- < 0.1% document loss
- 95% metadata accuracy
- 100% permission preservation
Enterprise Success Stories¶
Fortune 500 Law Firm¶
500+ attorneys across 10 offices
- 70% reduction in paralegal document filing time
- Zero missed contract renewals
- $2.5M annual savings
- 99.97% uptime (exceeded SLA)
Healthcare System¶
1,200+ users, HIPAA compliant
- 100% HIPAA audit compliance
- 5-second average retrieval time (down from 5 minutes)
- Zero data breaches in 2 years
- $1.8M avoided in compliance fines
Financial Services Firm¶
800+ users, SOC 2 environment
- 95% invoice automation
- Complete audit trail for regulators
- $1.2M annual savings
- Passed SEC audit with zero findings
Enterprise Checklist¶
Is Enterprise Right for You?
Consider Enterprise if you answer YES to 3+:
- 100+ users (or rapid growth to 100+)
- Unlimited AI processing needed (>2,000 credits/month)
- Compliance requirements (HIPAA, SOC 2, ISO 27001)
- Data residency mandates (EU, Canada, on-premises)
- Custom integration requirements
- Need for 24/7 support with SLA
- Budget >$5,000/month for enterprise intelligence
- Mission-critical workflows (99.95% uptime required)
- Multi-department deployment
- Dedicated account management desired
Next Steps¶
- Schedule Discovery Call: enterprise@ubiship.com
- Requirements Workshop: 2-hour deep-dive
- Custom Proposal: Pricing and implementation plan
- POC/Pilot: 30-day proof-of-concept
- Contract Negotiation: Terms, SLA, pricing
- Onboarding: 8-12 week implementation